The EVUA establishes and
manages Special Interest Groups (SIGs) to support developments in major
network service areas. These are managed by an EVUA Board member and
include normally 4-6 members with very active interests in the appropriate
area. Support is provided by EVUA Services. If you are interested in
joining one of the SIGs then use the contacts on the right. You must, however,
become a member of EVUA to take advantage of SIG membership.
How to become a member...
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EVUA Special
Interest Groups...
Information
Communications Technology Services
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Terms of
Reference
Purpose
To exchange information
between members and suppliers on new requirements and options for ICT
infrastructure services, in particular:
the impact of new service delivery models and new technologies;
the impact of low
cost countries and ICT infrastructure;
how to deliver and manage more services with less people;
the
business case for moving to Value Added ICT infrastructure services;
application
of new governance models and tools;
supplier
partnership models and other option for customer-supplier interactions.
Scope
All global ICT services,
including, Multimedia, Applications, Hosting, Off-shoring, Security management
and Disaster recovery.
All service elements,
including SLAs, Helpdesks and Cost Management.
Objectives
To identify best
practices and solutions;
To highlight early
innovators and develop new services;
To identify and
benchmark TCO;
To promote the
development of new ICT services and providers.
Management - see
Contacts
Outputs
Annual conference
(February)
Annual Members Survey
(Q4)
Handbooks and other
publications (TBA)
ICT services
definitions (TBA)
New business models
(TBA)
Service delivery,
contract and migration models (TBA)
Multimedia trials (TBA)
Customer case
studies (TBA)
Development forums (TBA)
TCO benchmarking models
(TBA)
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Copyright
© 2004 EVUA. |
Last Update
28/01/08 |
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